Welcome to The Blue Cloud Shop. By visiting our website or making a purchase, you agree to the following terms and conditions. Please read them carefully.

1. General

The Blue Cloud Shop (“we,” “us,” “our”) provides products for personal, non-commercial use. By using this site, you agree not to reproduce, resell, or misuse any content or products.

2. Product Information

We do our best to display product colors, descriptions, and details accurately. However, variations may occur due to lighting, materials, or device settings. Many of our items are handcrafted, meaning each piece may be slightly unique.

3. Orders & Payment

All prices are listed in USD. Payment is required at checkout via the accepted methods shown on our site. We reserve the right to cancel or refuse any order for reasons including suspected fraud or stock unavailability.

4. Shipping

Processing times may vary. Once shipped, delivery times depend on the carrier. The Blue Cloud Shop is not responsible for delays caused by postal carriers or incorrect addresses provided by the customer.

5. Returns & Refunds

We accept returns within 14 days of delivery for unused, unopened items in original condition. Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Please refer to our full Return Policy for more information.

6. Privacy

We value your privacy. Personal information collected during checkout is used solely to process your order and communicate with you about your purchase. See our Privacy Policy for details.

7. Limitation of Liability

By using our site and products, you agree that The Blue Cloud Shop is not liable for any indirect, incidental, or consequential damages resulting from product use or website access.

All candles and products should be used responsibly and according to safety guidelines.
Never leave a burning candle unattended. Keep away from flammable materials, drafts, pets, and children. Discontinue use when less than ½ inch of wax remains.

Candle safety is the responsibility of the user.

8. Changes to Terms

We may update these terms from time to time. Continued use of our site means you accept any revised terms.

9. Contact

For questions or concerns, please reach out at thebluecloudshop@gmail.com